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Privacy Policy

Last updated: 14-06-2026


Murphy’s Mates (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and booking services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Information We Collect

When you use our website and booking system (powered by GoDaddy), we may collect the following personal data:

  • Name
  • Email address
  • Home address
  • Booking details (e.g. dates, times, services requested)
  • Any information you provide when contacting us

We may also collect limited technical data such as:

  • IP address
  • Browser type
  • Website usage data (via cookies – see Section 7)


2. How We Use Your Information

We use your personal data to:

  • Process and manage your bookings
  • Contact you regarding your appointment
  • Provide dog walking, pet sitting, and related services
  • Respond to enquiries
  • Improve our services and website

We do not sell your personal data to third parties.


3. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – to provide booked services
  • Legitimate interests – to manage and improve our business
  • Consent – where applicable (e.g. marketing communications, if used)


4. Sharing of Your Data

We may share your data with:

  • GoDaddy (our website and booking platform provider)
  • Service providers who support our business (if necessary)

All third parties are required to keep your data secure and use it only for agreed purposes.


5. Data Retention

We will only keep your personal data for as long as necessary to:

  • Fulfil the purposes we collected it for
  • Meet legal, accounting, or regulatory requirements


6. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request restriction of processing
  • Data portability (where applicable)

To exercise any of these rights, contact us using the details below.


7. Cookies

Our website may use cookies to:

  • Improve website functionality
  • Analyse website traffic
  • Enhance user experience

You can manage or disable cookies through your browser settings.


8. Data Security

We take reasonable steps to protect your personal data from:

  • Loss
  • Misuse
  • Unauthorised access

However, no method of transmission over the internet is 100% secure.


9. Contact Details

If you have any questions about this Privacy Policy or your data, please use our Contact Us form on this website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Copyright © 2026 Murphy's Mates - All Rights Reserved.

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